Depth Recorder doesn't work on NVIDIA 30xx GPUs | Feedback

Depth Recorder doesn't work on NVIDIA 30xx GPUs

complete 🏁

Alex Duncan

Depth Recorder isn't running for multiple users' 30xx graphics cards. The main UI loads correctly but the renderer for the Looking Glass never fully initializes.

June 7, 2021

Alex Duncan

marked this post as

complete 🏁

Users have confirmed that the experimental build fixed the issue - this fix will be included in version 0.3.0.

Alex Duncan

marked this post as

in progress 🏃‍♀️

Alex Duncan

Hi James Hurlbut, we believe we may have solved this issue. Could you please try this version of Depth Recorder and see if that solves it on your end? https://s3.amazonaws.com/static-files.lookingglassfactory.com/DepthRecorder/InternalReleases/v0.2.0/DepthRecorder0.2.0alpha1.exe

MrDieAlot

Alex Duncan: I'm on a rtx 3070 laptop gpu and I managed to get DepthRecorder to run with this version. Good job!

Alex Duncan

marked this post as

under review ✔

James Hurlbut

Doesn't work with 0.2.0 either. Except in 0.2.0 if I leave the kinect unplugged and then start the app the renderer does load and I can change the background image. But then if I plug in the kinect and click open camera the kinect leds turn on and then the renderer hangs and the depth stream never shows up.

Alex Duncan

James Hurlbut: Hi James! Thanks for this! Could you please send your logs to alex.duncan@lookingglassfactory.com? The logs are located in C:\Users[username]\AppData\LocalLow\Looking Glass Factory\DepthRecorder\Player.log

James Hurlbut

Alex Duncan: sent